"To be Curious about Change" with Tom Doctoroff, ex-CEO of J. Walter Thompson

"If you got one foot in tomorrow and one foot in yesterday, then you're squattin' on today." - Brian's grandma

Our favorite stories:

3x author, professor, and agency chief turned clinical therapist
Over 20 years in China leading perhaps the most storied industry-shaper J. Walter Thompson on accounts like Kraft, Nike, and Microsoft.
There was a lot of proud when you saw your work up there... there was a lot of social cache. Investment banking was a big thing and consulting was too, but there was no shame in saying "I went to a business school and went into advertising."
"There was never a CMO... the relationship between agency and client was taken very seriously. Agency reviews were meant to consolidate relationships instead of cracking open fissures that might be helping in reducing fees."
On moving to China: "You could tell very quickly who was going to thrive... I came in and was immediately moved by the aspirational sparkle in their eyes... the willingness to absorb information..."

Big moments from doing the work:

"There was tremendous focus on strategy and creative as the center of gravity... Leo Burnett and JWT had review boards making sure the leadership of the agency was collectively endorsing what was going on. There was no question the decision making was not focused on media."
"I helped launch Lunchables... the marketing head and I were very good friends and I knew his family and we went to multiple football games... cookouts... that relationship was particularly warm but not unheard of at the time."
"Living in the lanes... not a high rise where the ex-pats were... once you learn the language (Chinese), it gives you insight into how the Chinese view their relationship between the individual and society and the cosmos..."

Career advice we'll live with:

People are very frightened about digital technology. The people who have command over the digital ecosystem are the new aspirational characters in the industry.
Down-funnel: a shift in the center of gravity; those who could understand and could harness the power of data vs ideas. Ideas were left by the wayside.
"Clearly there are areas in communication communities that are still brand-centric. The question that I have is, whether people that are part of these part of these functions are ultimately going to scale the ladders of the power structure."
Ask yourself, where can I feel most at home?
The fundamentals of what a good insight is... what a good brand purpose is -- these are not being taught, in fact they are being slightly ridiculed. You fall back on brand guide books that are overly prescriptive.